"Working with Syncromatics allowed us a unique opportunity to drive product development and see
measurable results. Passengers, many of whom are City employees, have come to depend on more consistent service
on all our downtown routes thanks to this deployment. The data made the difference, and our
operations are now much more streamlined and transparent as a result."
-- Corinne Ralph, Project Manager, LADOT
Links / Press Coverage
Read the press release on LADOT's website >>
Blog Downtown: DASH System in Testing >>
Blog Downtown: MDTs Keep DASH On Track >>
Blog Downtown: Check Your DASH Sign for Stop Number >>
See the live system in action >>
At A Glance
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Syncromatics Customer Since:
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2009
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Service Location:
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Downtown Los Angeles
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Fleet Size:
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65 full-size transit buses
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Passenger Information Portal:
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http://www.dtdash.com
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Telephone Information System:
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(213) 785-3858
Example: Press 0, enter Stop # 6168
(During Service Hours: 7AM - 7PM, PST, M-F)
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Technologies Deployed:
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Project Overview
Downtown Los Angeles is a highly unpredictable and irregular environment for a transit bus - pedestrians, varying traffic patterns and regular special events make the need for real-time operations tools salient.
LADOT operates the majority of the service within the Downtown Los Angeles area, with some routes having up to 14 buses at one time with
5-8 minute headways. LADOT needed a technology partner who could solve the challenges of headway bunching, while giving dispatchers real-time visibility as to the relative spacing of vehicles and performance of schedules. Such a technology didn't exist, until Syncromatics developed innovative new software that gave both dispatchers and drivers visibility into the relative spacing of buses. Combined with a deployment of MDTs and engine telemetry for maintenance personnel, LADOT went from no visibility into daily operations to a command center driven by technology.
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